BOOKING & CANCELLATION POLICIES

Overview

At Bellezza, we strive to provide exceptional nail and beauty services to our valued clients. To ensure a seamless experience for both our clients and our team, we have established the following cancellation and store policies. Please take a moment to familiarize yourself with these guidelines:

1. Appointment Cancellation and Rescheduling:

– Clients are kindly requested to provide a minimum of 24 hours notice for any appointment cancellations or rescheduling.

– Failure to provide at least 24 hours notice may result in a cancellation fee equivalent to 50% of the scheduled service cost.

– We understand that unforeseen circumstances may arise, and exceptions may be made on a case-by-case basis.

2. No-Show Policy:

– Clients who fail to show up for their scheduled appointment without prior notice will be considered a “no-show.”

– A no-show will result in a cancellation fee equivalent to the full cost of the scheduled service.

– Repeated no-show occurrences may require pre-payment for future appointments.

3. Late Arrivals:

– We kindly request that clients arrive on time for their appointments to ensure adequate time for the scheduled service.

– In the event of a late arrival, we will make every effort to accommodate the client’s service within the remaining time. However, the full service fee will still apply.

4. Children Policy:

– For the comfort and safety of all clients, we request that clients make childcare arrangements during their appointment.

– Children under the age of 12 must be accompanied by an adult who is not receiving a service.

5. Health and Safety:

– Clients experiencing symptoms of illness are kindly asked to reschedule their appointment to protect the health and well-being of our staff and other clients.

Thank you for choosing Bellezza for your nail and beauty needs.

BOOKING & CANCELLATION POLICIES

Overview

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